1. Before sales service
Provide valuable consultancy for the customer
(1) Train professional operator for the customer
(2) Provide technology consultancy for special and difficult project
2. On sales service
Respect customer and offer an ever-wider range of service
(1) Deliver goods to the customer under warranty
(2) Erection and inspection for the production
(3) Introduce Weifang KAIDE’ service system to the customer
3. After sales service
Offer in-time good service
(1) Onsite installation
(2) Costomer training covering basic operation and process which are
held at customer’ s location
(3) Do inspection for the machine regularly
(4) Troubleshooting
(5) Maintenance and repair services
(6) Full-service for important project
(7) Strive to satisfy every customer’s personal needs
(8) Provide good service
(9) Provide opportunity to the customer on technical communication
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