We respect your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, submit an inquiry, or communicate with us.

 

Information We Collect

You can browse our website without submitting personal information. When you contact us, request a quotation, or inquire about our products and services, we may collect:

• Your name, company name, and business contact details.
• Your email address, telephone number, and delivery address, where relevant.
• Product interests, technical requirements, and inquiry details.
• Messages, documents, and other information you voluntarily provide.

We may also collect technical information about your visit, including your IP address, browser type, device information, pages viewed, and access times.

 

How We Use Your Information

We use personal information to:

• Respond to inquiries and provide quotations or technical support.
• Process orders and arrange delivery and after-sales services.
• Communicate with you about your requests and our business relationship.
• Maintain, secure, and improve our website and services.
• Comply with applicable legal obligations.

Where permitted by applicable law, we may send relevant product or company updates. You may opt out of marketing communications at any time.

 

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, and understand website usage.

Where required by applicable law, we will request your consent before using non-essential cookies. You can manage cookies through available website controls or your browser settings. Disabling certain cookies may affect website functionality.

 

Sharing Your Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share relevant information with service providers that support our operations, such as website hosting providers, IT service providers, communication platforms, and logistics partners. Information is shared only as necessary for the relevant service and subject to applicable confidentiality and data protection requirements.

We may also disclose information when required by law or when necessary to establish, exercise, or defend legal rights.

 

Data Storage and International Transfers

Your information may be stored or processed in countries where we or our service providers operate.

Where international transfers are subject to legal requirements, we will apply the safeguards required by applicable law. You may contact us for further information about relevant transfers.

Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and protect legal rights.

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure.

 

Your Rights and Choices

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing.

Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of earlier processing. You may also have the right to lodge a complaint with a relevant data protection authority.

To make a request, please contact us using the contact details provided on our website.

 

Third-Party Services

Our website may include links to third-party websites or services, such as embedded videos, maps, or communication tools. Their handling of personal information is governed by their own privacy policies.

 

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or applicable requirements. Updates will be published on this page, with additional notice where required by law.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the business contact details provided on our website.